Australian Senior Insurance

Category: Funeral Insurance
Award level: Highly Commended

Over-50s deliver decades of experience and nowhere is this more pertinent than in insurance. Australian Seniors Insurance Agency is the over 50s insurance specialist, with a comprehensive understanding of its customers’ needs.

It provides a friendly, Australia-based, call centre with old-fashioned customer service to help customers find the right insurance policy and navigate the claims process with ease.

Customer benefits include online discounts, informative articles relating to lifestyle and ageing, and discounted policies for the over 50s.

Additionally, Australian Seniors Insurance Agency is an active supporter of senior-specific initiatives such as Senior’s Card programs and state directories. Australian Seniors recently started its own in-depth national research study called The Australian Seniors Series, looking at the truths about older Australians and sweeping aside some outdated assumptions.


SNAP SHOT

Male, 75 years or over, WA

“Are well positioned to serve the older generation.”

Female, 70-74, NSW

“It’s become a well known brand and when I have made enquiries their customer service has been excellent.”

Male, 40-44, TAS

“They care about the people that they cater for.”